face mod help needed

[hicsolo]

I've created a few faces for the game, not any major league ballplayers, just custom players that I made for the creation of my college baseball team. I've followed the tutorial and made the faces and they came out looking pretty good. However, when i put the player detail level to maximum, the players appear headless while the actual head seems to be coming out of the ground beneathe them. When I set the detail setting to either medium or low, the faces appear where they should. Does anyone know how I can fix this problem? I've followed all the guidelines on setting the right size for the face pic, etc. I just need to find out how to make the head appear right when the player detail level is set at its maximum. Thanks for the help in advance.