UncleMo Posted June 18, 2006 Share Posted June 18, 2006 Facts: My neighbor installed my video card (ati radeo pcie rx800 pro 256mb) hardware for me, while I looked on so I can do it in the future. He changes my bios so that the card that will be used is set to PCIE instead of onboard. He installs the driver as well. He fires up the pc and tests out the card. Results glitchy and crashing. I watched him try to play BF2 and the menu screens were glitchy as well. Some screens didn't have the background to the loading screen. I figured I just need to take the card home and try various drivers. I had to do that with my old ATI RADEON 9200 card back in the day. So I get home and uninstall the driver for this card, try another driver and then I get problems just starting up the PC and logging into Windows. For example, when I turned my PC on and the Windows logo comes up that shows you your PC is loading/turning on the screen looked like the picture below. When the names come up on who to login as, sometimes the screen is all black and the PC does nothing, sometimes (rarely) you can login but if you play a game it won't load, and if it does load you get to play for a couple of seconds before you get a crash to a black screen or you get the frozen screen effect. I've tried various drivers for this card, maybe driver 5.2, 4.12, 6.4, and 6.5. Before installing and trying 6.5 ATI's website said that I needed to download and install the .NET framework, which I did (version 2.0). No my PC is acting like the above description, I can't play games or use my PC unless I revert back to my onboard card. Has anyone had an issue like this? What can I do to fix it? I don't want to do what my neighbor said to do, sell it and get an NVIDIA card, especially when it is already installed and reselling it will lead me to lose money on the whole thing. Any help would be appreciated as by tomorrow afternoon this PC will be dumped off at Best Buy to see if they can get this to work. Edit, the below picture is not an actual print screen, by my recreation of what I see. Link to comment Share on other sites More sharing options...
klon122 Posted June 18, 2006 Share Posted June 18, 2006 Did you clean out your old drivers before installing the new ones? The only .NET framework is used for is for the control panel program, otherwise it has no bearing on the drivers you use. I can give my normal routine for installing new drivers if you want. Link to comment Share on other sites More sharing options...
UncleMo Posted June 18, 2006 Author Share Posted June 18, 2006 Sure please anything even if it ends up me already knowing what you are talking about. My neighbor was trying to have me leave the driver for the onboard card installed so that if by chance one day I take the new card out that I would simply be able to revert back to the onboard card. Have you, or anyone, ever seen anything like the above or heard of such a thing? Link to comment Share on other sites More sharing options...
klon122 Posted June 18, 2006 Share Posted June 18, 2006 I use Driver Cleaner Pro when I uninstall drivers to delete any remaining trace of old drivers on my comp. My driver installation routine goes like this: 1. Uninstall/remove old drivers using the Add/Remove Programs applet or Device Manager applet then restart 2. Log onto Safe Mode in Windows (press F8 just before you see the Windows logo while your computer is starting) and from there start DC 3. When DC is open, first I use the "Cab Cleaner" option in the menu bar. There you'd see a drop-down box; I choose drivers.cab and click on start 4. When the cab cleaner is done, I click the close button to go back to the main window 5. Choose the maker of the old card whose drivers you previously uninstalled from the dropdown box 6. Click start and DC will delete any trace of the old drivers left on your computer. Now restart. 7. Either you can do this normally or in Safe Mode: find the installer for the new drivers on your hard drive and run it. The installation process should do the rest. EDIT: No, I never leave the old drivers hanging around "just in case" because of the potential problems Windows would have with two sets of drivers. I would keep the installer to the old drivers. Link to comment Share on other sites More sharing options...
UncleMo Posted June 18, 2006 Author Share Posted June 18, 2006 Thanks so much. For the link and instructions and time you've taken out for me. Ok I think I can follow 95 percent of this perfectly. In step number seven, should the plug to the back of my PC be hooked up to my new video card or the old one at this point? Thanks a lot. Link to comment Share on other sites More sharing options...
klon122 Posted June 18, 2006 Share Posted June 18, 2006 Ok I think I can follow 95 percent of this perfectly. In step number seven, should the plug to the back of my PC be hooked up to my new video card or the old one at this point? De nada Answer: Your new video card. Link to comment Share on other sites More sharing options...
UncleMo Posted June 18, 2006 Author Share Posted June 18, 2006 i'll be voting klon in '08. Link to comment Share on other sites More sharing options...
klon122 Posted June 18, 2006 Share Posted June 18, 2006 i'll be voting klon in '08. I'll be old enough to run for the House of Representatives by then; I'll need all the votes that I can get :D Link to comment Share on other sites More sharing options...
UncleMo Posted June 19, 2006 Author Share Posted June 19, 2006 Alright, I'm sorry but I'm getting the same issues still. Upon start up, I got the same screen above, and when I installed the driver from the CD I'm getting images that have glitches like this (see the pink areas: Link to comment Share on other sites More sharing options...
UncleMo Posted June 19, 2006 Author Share Posted June 19, 2006 Has anyone ever seen such a thing? Link to comment Share on other sites More sharing options...
edm Posted June 19, 2006 Share Posted June 19, 2006 I'm not 100% familiar with that card, but doesn't it have a plug for the power supply? Did you make sure it was plugged in? is the fan on the card running properly? Link to comment Share on other sites More sharing options...
UncleMo Posted June 19, 2006 Author Share Posted June 19, 2006 EDM, thanks. Questions 1-3 are all "Yes" and I just double checked. Link to comment Share on other sites More sharing options...
UncleMo Posted June 19, 2006 Author Share Posted June 19, 2006 Nevermind guys. I pulled out the card and am returning this piece of crap. Thanks. Link to comment Share on other sites More sharing options...
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