jhanke Posted July 31, 2007 Share Posted July 31, 2007 Or at least one of the few places i think i can get help anyway. My PC started acting strange a bit ago. If i plug in ANY storage device in the USB ports (jump drive, mp3 player etc) the whole computer locks up. These devices work on other computers. It just started a week ago. Any trouble shooting ideas? I don't know everything about computers but can feel my way around a bit. I am running xp sp2 if that helps. Thanks Link to comment Share on other sites More sharing options...
Ghostrider Posted July 31, 2007 Share Posted July 31, 2007 Or at least one of the few places i think i can get help anyway. My PC started acting strange a bit ago. If i plug in ANY storage device in the USB ports (jump drive, mp3 player etc) the whole computer locks up. These devices work on other computers. It just started a week ago. Any trouble shooting ideas? I don't know everything about computers but can feel my way around a bit. I am running xp sp2 if that helps. ThanksRight click on 'My Computer'. Select 'Properties' and then 'Hardware'. Click on 'Device Manager'. At the bottom there should be a category that says 'Universal Serial Bus Controllers' or USB. Click the plus sign next to that and you will see all your USB hardware. Is there anything there that has a warning or error icon? It would be a yellow circle with a question mark. If everything looks OK, try disabling and enabling some of the USB devices. If none of this works, let me know and I'll have something else for you to try. Link to comment Share on other sites More sharing options...
Ghostrider Posted July 31, 2007 Share Posted July 31, 2007 Another possibility is that your USB controller is not getting enough power from the power supply. Do you have any other peripherals attached? Link to comment Share on other sites More sharing options...
MarkB Posted July 31, 2007 Share Posted July 31, 2007 Any recent changes to the system? Link to comment Share on other sites More sharing options...
jhanke Posted July 31, 2007 Author Share Posted July 31, 2007 Thanks i will try that stuff in just a min. No new changes, except that i did add the latest bush stadium. that couldn't be the problem now could it? :) Link to comment Share on other sites More sharing options...
jhanke Posted July 31, 2007 Author Share Posted July 31, 2007 Another possibility is that your USB controller is not getting enough power from the power supply. Do you have any other peripherals attached?no nothing else attached to the pc. All of the USB devices show a usb symbol, no problems that I can find there. I will try disabling some of them just to see what happens.I do have three instances of SiS 7001 PCI to USB open host controller and 4 USB root hub's listed Is that normal or should i shut some of those down? Link to comment Share on other sites More sharing options...
Homer Posted July 31, 2007 Share Posted July 31, 2007 i think he was referring to changes to the hardware or even new software. i had a similar problem with a past pc. i had just switched to xp because he supposedly didn't freeze like previous windows versions. well after adding on an extra hd and dvd burner, a printer, and a few more usb ports full of external hds here and there, the computer started to freeze. so i was like, wtf...but turned out i just needed a better power supply to handle all the new stuff. so i think me be asking about that. when it happened to me, everything froze. couldn't move the mouse, nothing. it was just like a still picture. Link to comment Share on other sites More sharing options...
Ghostrider Posted July 31, 2007 Share Posted July 31, 2007 no nothing else attached to the pc. All of the USB devices show a usb symbol, no problems that I can find there. I will try disabling some of them just to see what happens.I do have three instances of SiS 7001 PCI to USB open host controller and 4 USB root hub's listed Is that normal or should i shut some of those down?SiS? There's your problem. The SiS USB controller has issues sometimes. Try visiting the SiS site or trying the utilities at http://www.usbman.com/Drivers%20and%20Patches.htm#SiS . Link to comment Share on other sites More sharing options...
jhanke Posted July 31, 2007 Author Share Posted July 31, 2007 SiS? There's your problem. The SiS USB controller has issues sometimes. Try visiting the SiS site or trying the utilities at http://www.usbman.com/Drivers%20and%20Patches.htm#SiS .I am at that site, what driver am i looking for? n/m you changed the link!! Stupid question, i am looking for IDE drivers right? Link to comment Share on other sites More sharing options...
Ghostrider Posted July 31, 2007 Share Posted July 31, 2007 At the second site see if any of the files related to SiS help you out at all. All I did was Google "SiS+USB" and came across some stuff about SiS being a pain. Link to comment Share on other sites More sharing options...
jhanke Posted July 31, 2007 Author Share Posted July 31, 2007 One more question, why do i need 3 drivers for this? SHould i try disabling one of them? Link to comment Share on other sites More sharing options...
Ghostrider Posted July 31, 2007 Share Posted July 31, 2007 Use whichever one has the driver signature that is most current. I don't have any SiS products so I can't try them out and tell you which one works. You'll just have to do some "trial and error" and rollback the drivers if necessary. Link to comment Share on other sites More sharing options...
jhanke Posted July 31, 2007 Author Share Posted July 31, 2007 Thanks, all three are the same. I will try to disable two of them and see what happens Link to comment Share on other sites More sharing options...
Ghostrider Posted August 1, 2007 Share Posted August 1, 2007 Thanks, all three are the same. I will try to disable two of them and see what happensDid it work out for you? Link to comment Share on other sites More sharing options...
jhanke Posted August 4, 2007 Author Share Posted August 4, 2007 Did it work out for you?NO! sorry i was out of town for a few days and will be getting back to my problem soon. Thanks for the help but the second link did not work and i could never figure out the other site. I will be giving it a go later over this weekend. Link to comment Share on other sites More sharing options...
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