keegs1023 Posted November 6, 2009 Share Posted November 6, 2009 I installed and uninstalled my game. After a while i lost my manuel and then reinstalled my game and it asked for a code tat was on the back of my manuel. Can anyone spare a code or know how to get me a new one? TIA Link to comment Share on other sites More sharing options...
MarkB Posted November 6, 2009 Share Posted November 6, 2009 Contact EA. I'm pretty sure they normally have a service where you can get a new product code. EDIT - Isn't a product code normally on a sticker on the case rather than the manual? Also, from http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=7805&p_created=1094762905&p_sid=Z*ancegi&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MiZwX3Byb2RzPTAmcF9jYXRzPTAmcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1sb3N0IHByb2R1Y3QgY29kZQ**&p_li=&p_topview=1 The following information applies to the North America territories only. If you are not using an 'NA' version of the game or do not live in that territory, you must consult your manual for the proper policies and information. Misprinted or Invalid Serial Replacement: If you meet one of the following criteria and you are within the 90-day warranty period, you can send a request to Electronic Arts for a replacement serial number. * The serial number is illegible or missing characters. * The serial number is not printed on the lower left portion on the back of the jewel case, inside the jewel case, or on the back of the manual. * A Technical Support Representative deems the serial number provided with the game as invalid. When sending a request for a replacement serial number, please include the following: * The original insert from the back of the jewel case displaying the invalid or misprinted number, or the manual displaying the invalid or misprinted number * Explanation of the situation * First and Last Name * Return Address * E-mail Address * Phone Number Mailing Address: Electronic Arts Warranty Department 9001 N I-35 Suite 110 Austin, TX 78753 Lost or Missing Serial Replacement: If you meet one of the following criteria, you can send a request along with a nominal fee to Electronic Arts for a replacement serial number. * The product is 90 days past the purchase date * The original serial number has been discarded or lost When sending a request for a replacement serial number, please include the following: * A money order for $10.00 USD (per serial number requested) made payable to Electronic Arts. * The proof of purchase page from your manual (If you no longer have the manual, include one of the game disks as verification of ownership. o Note: If sending a disk as verification, please send it using a traceable method as Electronic Arts is not responsible for products not in its possession. * Explanation of the situation * First and Last Name * Return Address * E-mail Address * Phone Number Mailing Address: Electronic Arts Warranty Department 9001 N I-35 Suite 110 Austin, TX 78753 Link to comment Share on other sites More sharing options...
keegs1023 Posted November 6, 2009 Author Share Posted November 6, 2009 Contact EA. I'm pretty sure they normally have a service where you can get a new product code. EDIT - Isn't a product code normally on a sticker on the case rather than the manual? Also, from http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=7805&p_created=1094762905&p_sid=Z*ancegi&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MiZwX3Byb2RzPTAmcF9jYXRzPTAmcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1sb3N0IHByb2R1Y3QgY29kZQ**&p_li=&p_topview=1 Thanks a bunch Link to comment Share on other sites More sharing options...
MarkB Posted November 6, 2009 Share Posted November 6, 2009 No probs, good luck. :) Link to comment Share on other sites More sharing options...
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