You need to also change the player head face ID with roster editor on your Franchise saved game not just your rosters update! Should looking somthing with .FXG at the end of it! ... the rosters will be .ROS
So like my roster download will say 2013UltimateRoster.ROS ... But if you want the face to work in your Franchise also add it to your .FXG .... My Franchise name is MLB.FXG.... Hope this helps!