I have experienced it with in both franchise mode and quick games. I have had it with a few rosters now it could just be me but when you call players up from minors they have a generic face with no hair. What I think the problem is the players that have the same faces as others like the generic pre set ones from 2k when you call them up they have generic faces with no hair and the same face. I don't think its related to the rosters but it could just be the game as I have had this problem for the past 2-3 games, 2k10, 2k11, 2k12.